Hello , Thank you for contacting Cryptozoic. In order to help you with your damaged/missing pieces, please provide the following, 1. If you could respond with proof of purchase (attach file to this em...
Hello, We regret to inform you that we no longer hold the license for the World of Warcraft TCG license. As we no longer hold the I.P. the Crafting Redemption Program is no longer available as of Nov...
Hello, If you have received damaged or broken ships from your purchase of Gravwell, please contact Renegade Games for product replacement. You may contact them at http://www.renegadegamestudios.com...
Hello , Thank you for contacting Cryptozoic. In order to help you with your damaged/missing pieces, please provide the following, 1. If you could respond with proof of purchase (attach file to this em...
Q: How can I get my store added to your Store Locator page? A: In order to have your store added to our Store Locator page, please open a ticket (or reply to this email) with the following information...
The Big Game Hunter will track the Cryptozoic games and products you have purchased and is still in the works, so hang onto those codes until we launch the Big Game Hunter site. Once the site is ready...
Currently, our Cryptozoic eStore does not ship outside North America. Our eStore only allows credit cards as acceptable payments with a billing and shipping address located in North America. Unfortun...
We regret to inform you that we no longer carry the World of Warcraft TCG products. If you have an issue with your loot card, please contact Blizzard Entertainment as they own the I.P. for the World ...
In the case of mispackaged product(s), we can replace the incorrect product provided our Quality Assurance team is able to verify that the product is defective. In order to do this we must have the de...